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SHR Foundations of Nursing for the Enrolled Nurse with SRA E2 +
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  CRITICAL CONVERSATIONS FOR PATIENT SAFETY: ESSENTIAL GUIDE FOR HEALTH PROFESSIONALS




ISBN 9781486004270

Author/Module Code: LEVETTJONES

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Price: $71.00 AUD inc GST

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While a number of books address the concept of therapeutic communication, i.e. communication between health professionals and their patients, few extend this focus to include communication between health professionals, fewer still address the critical relationship between communication and patient safety. Critical Conversations in Patient Safety bridges that gap. Chapter 1: The relationship between communication and patient safety Chapter 2: Key attributes of patient-safe communication Chapter 3: Why do patients complain about how health professionals communicate? Chapter 4: An historical and cultural overview of health professionals´┐Ż evolving team dynamics Chapter 5: Interpersonal communication for interprofessional collaboration Chapter 6: Clinical handover Chapter 7: Open disclosure Chapter 8: Discharge planning and continuity of care Chapter 9: Communicating to promote medication safety Chapter 10: Key attributes of therapeutic communication Chapter 11: Communicating with older people Chapter 12: Communicating with children and families Chapter 13: Communicating with people with a mental health problem Chapter 14: Communicating with people who have communication impairment Chapter 15: Communicating with Aboriginal and Torres Strait Islander peoples Chapter 16: Communicating with people from culturally and linguistically diverse backgrounds Chapter 17: Communicating with people about their spiritual needs Chapter 18: Communicating with people who are angry or aggressive Chapter 19: Communicating about end-of-life care and decisions Chapter 20: When whistle-blowing seems like the only option Chapter 21: Creating safe healthcare organisations



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